16 Jul 2025
Great customer service
Great customer service, prompt communication, merchandise good quality, good range. Read more
Recent Reviews of Essential
16 Oct 2025
Super quick and efficient
Super quick and efficient, from enquiry, to quote to supply.
Ruari made the process so easy and communication was fantastic !!!
Would 100% recommend.
15 Oct 2025
Sierra was great
Sierra was great. She helped us last year and I just reached out and said we needed a reorder, everything was taken care of quickly.
14 Oct 2025
Great Quality and Quick Delivery
We were in a pinch and needed a whole lot of merch/giveaways for a trade event - Rigon at Flashbay was immensely helpful and managed to get our order sorted and delivered well in advance of the show. Everything came out perfectly, and the tote bags are a real head-turner. We'll definitely be working with Flashbay for future events.
14 Oct 2025
Excellent Customer Service - Would Recommend
Ruari’s customer service from start to finish was excellent. He always replied promptly and was able to answer any questions I had throughout the ordering and delivery process. Would recommend working with Ruari without hesitation.
13 Oct 2025
Outstanding Service & Quality from Flashbay
We recently ordered custom pens from Flashbay for our upcoming fashion event and couldn’t be happier with the experience. From the very beginning, James was incredibly helpful — he guided us through the entire process with professionalism, patience, and attention to detail.
The pens themselves turned out beautifully and are exactly what we envisioned. The quality is excellent, the branding looks sharp, and the turnaround time was fast. James made everything seamless and stress-free, which we truly appreciated in the lead-up to a busy event.
We’re so grateful for the support and would highly recommend Flashbay (and James!) to anyone looking for high-quality branded products and outstanding customer service.
3 Oct 2025
I genuinely couldn’t be happier with…
I genuinely couldn’t be happier with both the customer service and the products I received. From start to finish, the experience was seamless and uplifting. Ruari went above and beyond to ensure everything was just right - friendly, responsive, and incredibly helpful throughout the process. It’s rare to come across someone so committed to making sure every detail is perfect.
The customised travel mugs and water bottles are absolutely fantastic. Not only do they look brilliant, but they also feel sturdy and well-made. You can immediately tell that the quality is top-notch and built to last. The finish is sleek, the customisation is sharp and professional.
I wouldn’t hesitate to recommend this service to anyone looking for thoughtful, high-quality products with outstanding support. It’s been a joy from start to finish.
Thank you.
29 Sep 2025
Excellent customer service
I received excellent customer service from start to finish. All the items received were of great quality and exactly as described. Delivery was quick and efficient, and everything arrived in perfect condition. I’ll definitely be ordering again!
16 Sep 2025
Daisy Li
Daisy Li was an absolute star going above and beyond to create a great client experience.
