16 Jul 2025
Great customer service
Great customer service, prompt communication, merchandise good quality, good range. Read more
Customer Reviews of Essential
2 Apr 2026
Quick and efficient
Quick and efficient. Nothing is too much trouble to ensure the right product is created.
31 Mar 2026
Quality product with exceptional service.
Dealing with Jayden was simple and so easy, he was prompt with pricing and even matching prices we were given elsewhere.
Turn around even with shipping was so quick, very impressed.
Quality product with exceptional service.
31 Mar 2026
Great customer experience and great product quality.
I had a great customer experience for my first order. Bella and the team were very responsive and flexible, offering all the information and proof of concept I needed to make a decision. Compared to other suppliers I worked with in the past, the efficiency and professionalism of Flashbay team made a huge difference. The personalised notebooks look exactly like the digital proof and the quality is great. The delivery arrived a bit earlier as well, so another plus. I 100% recommend.
30 Mar 2026
Company branded thermal mug
I’m really impressed with the thermal travel mug. The quality is excellent—it feels durable, well-made, and does a fantastic job of keeping drinks hot.
We also had the thermal mugs personalised with our logo, and the communication throughout that process was excellent. Everything was handled smoothly, and it was clear that care was taken to get the branding just right.
I also want to highlight the great customer service. Cameron was incredibly helpful throughout the process, answering my questions promptly and making everything easy. Communication was clear, friendly, and professional from start to finish.
25 Mar 2026
Very Good Customer Service
Very Good Customer Service, Quick delivery and very good quality!
23 Mar 2026
We ordered notebooks
We ordered notebooks, umbrellas, pens, and bags for our grand opening, and we are extremely pleased with the overall experience. The service was excellent, and the design and quality of the products exceeded our expectations. We would highly recommend them.
18 Mar 2026
The product in itself is of excellent quality
The product in itself is of good quality and the customer service is excellent. They continuously supported me throughout this purchase. Well done to Frida Yuan
10 Mar 2026
The best promo item company I've ever met
Amazing service, amazing quality and very very fast. The company is very dedicated to their deadlines, always earlier than the promised term. Lee is an excellent person who solves all the issues immediately,thanks
