About UsPrivacy Notice

Privacy Notice

Thank you for visiting flashbay.co.uk. We respect your privacy and make sure everything is done to protect your personal information.

This Privacy Notice explains how we collect and use your personal information. By visiting flashbay.co.uk, you accept the practices described in this Privacy Notice.

What Personal Information About Customers Does flashbay.co.uk Gather?

The information we learn from customers helps us personalise and continually improve your experience at flashbay.co.uk. Here are the types of information we gather:

Information You Give Us and How We Use it: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future visits to our website, improving our website, offering you a customised client account centre, communicating with you as well as sending you our monthly newsletter.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your web browser accesses flashbay.co.uk. Scroll to the bottom of this page to see examples of the information we receive. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at flashbay.co.uk if we cannot recognise you, we want you to be aware that these tools exist.

E-mail Communications & Newsletter: To help us make e-mails more useful and interesting, we often receive a confirmation when you open an e-mail from Flashbay if your computer supports such capabilities. If you do not want to receive our newsletter e-mails, please click on the unsubscribe link that will appear at the bottom of the any of the newsletter emails that you have received from Flashbay.

Information from Other Sources: For reasons such as improving personalization of our service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

What About Cookies?

For information about cookies and how we use them on our site, please read our Cookie Privacy page.

Does flashbay.co.uk Share the Information It Receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only with the subsidiaries Flashbay controls and as described below.
  • Agents:We may employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  • Business Transfers: As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information is generally one of the transferred business assets.
  • Protection of flashbay.co.uk and Others: We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of flashbay.co.uk, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
  • With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

  • All credit card information is transmitted using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • Credit card details entered on this website are used only for the specific payment that you are making and are not stored by us.
  • Be sure to sign off when finished using a shared computer.

What Information Can I Access?

flashbay.co.uk gives you access to the following information about you for the limited purpose of viewing and, in certain cases, updating that information. This list will change as our website evolves.

What Choices Do I Have?

  • As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of some of the advanced features of flashbay.co.uk such as the "Account Centre".
  • You can add or update certain information on pages such as those listed in our "Account Enquiry" pages. When you update information, we usually keep a copy of the prior version for our records.
  • You may cancel your Flashbay account at anytime and have the personal information we have stored on our servers permanently deleted by emailing us your request.Note that by doing so you will lose access to your order history with Flashbay and will stop receiving any personalised email communications from us.

Terms and Conditions, Notices, and Revisions

If you choose to visit flashbay.co.uk, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions, including limitations on damages, arbitration of disputes, and application of the English law. If you have any concern about privacy at flashbay.co.uk, please send us a thorough description to , and we will try to resolve it. The Directors of the company are Karl-Phillip Schlossstein and James Roberts. Our business changes constantly. This Notice and the Terms and Conditions will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

Examples of Information Collected

Information You Give Us You provide most such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; place an order; provide information in the Account Centre(and you might have more than one if you have used more than one e-mail address when ordering from us); communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; post blog comments; provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom orders have been shipped, including address and phone number; content of reviews and e-mails to us; and financial information.

Automatic Information Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; and products you viewed or searched for.