Michael was so easy to deal with, very prompt & the delivery was extremely quick

Excellent service, and great products

I recently ordered printed thermal cup for a corporate event from Flashbay, and after being let down by a previous supplier. I must say, Flashbay’s efficiency and customer service were truly outstanding. From the moment I placed my order to the delivery, everything was seamless and professional. A special shoutout to Nicholas, our sales account manager, who was absolutely fantastic. His responsiveness, expertise, and dedication to ensuring our satisfaction made the entire process smooth and enjoyable. Nicholas went above and beyond to understand our needs, provide tailored recommendations, and keep us informed throughout the production and shipping stages. His professionalism and friendly demeanour truly set the standard for excellent customer service. The ordering process was straightforward, and their team provided clear communication every step of the way. The quality of the printed merchandise exceeded my expectations—vibrant colours, crisp designs, and durable materials. It was evident that Flashbay take pride in their work. What really stood out was their customer service. Whenever I had a question or needed assistance, their team was quick to respond with helpful and friendly support. They went above and beyond to ensure that my order met all my specifications and was delivered on time. I highly recommend Flashbay for anyone looking for high-quality printed corporate merchandise. Their efficiency, attention to detail, and exceptional customer service make them a top choice for all your branding needs. Five stars without hesitation!

Michael was great at assisting us. The sample product we received was a huge help in deciding whether to proceed with the order. Both the production and delivery were fast and secure.

Great support and service, quick turnaround, and fantastic communication throughout the process! Rachel was a huge help in getting our custom branded mugs ready for a colleague giveaway and the results were gorgeous!

Max was prompt in answering emails and helpful with the transaction. Your sample presentation is very impressive. The entire process was very easy. He sent me samples that I received within days. We were able to order and the entire transaction only took about a week and that was getting samples, choosing what I wanted and receiving the item. I had prayer. I've previously been researching the items and because it was for a very specific need, not a promotional item. I wanted it to be a quality item and but the one I chose from your company absolutely is and also considering cost. It was well within our budget and also cheaper than what I've found previously for much less of a quality item sold by others.

We had the pleasure of dealing with Wesley Mansfield, who made the entire process smooth and stress-free. His professionalism and clear communication ensured everything was handled with ease from start to finish.

Great communication, instant response, design options provided and quick seamless delivery. Would highly recommend