16 Jul 2025
Great customer service
Great customer service, prompt communication, merchandise good quality, good range. Read more
Customer Reviews of Essential
11 Dec 2025
Excellent customer service
Excellent customer service, super fast delivery, good quality product. Will definitely buy again. Thank you
10 Dec 2025
Great Service from Tom at Flashbay!
Tom sent out a few samples so I could make the best choice for our new branded items, arrived super fast! Very responsive to emails, updating the previews exactly how i had asked our logo to be displayed. Tracked delivery with Fedex and the items are perfect! We only had a small order but Tom was most accommodating to this! Will 100% be back in future for more branded items!!
8 Dec 2025
Really nice customer service
Really nice customer service. Ruari made the whole experience straightforward. Got exactly what I was hoping for. Good value I think
2 Dec 2025
Very good service
Very good service, helpful team, true to their word, quick delivery, products we received were really wonderful. First time using them and have no faults
14 Nov 2025
Excellent service and great product
Excellent service and great product, thank you.
27 Oct 2025
The follow-up service to get our merch…
The follow-up service to get our merch right was exceptional.
15 Oct 2025
Sierra was great
Sierra was great. She helped us last year and I just reached out and said we needed a reorder, everything was taken care of quickly.
13 Oct 2025
Outstanding Service & Quality from Flashbay
We recently ordered custom pens from Flashbay for our upcoming fashion event and couldn’t be happier with the experience. From the very beginning, James was incredibly helpful — he guided us through the entire process with professionalism, patience, and attention to detail.
The pens themselves turned out beautifully and are exactly what we envisioned. The quality is excellent, the branding looks sharp, and the turnaround time was fast. James made everything seamless and stress-free, which we truly appreciated in the lead-up to a busy event.
We’re so grateful for the support and would highly recommend Flashbay (and James!) to anyone looking for high-quality branded products and outstanding customer service.
